Shipping policy
Shipping & Delivery Policy
We work efficiently to get your orders dispatched and delivered to your door as quickly as possible. Please review our shipping rates, timeframes, and regions below.
Shipping Destinations
- UK Delivery Only: We currently ship to addresses within the United Kingdom.
- Expanding Soon: We are actively working on expanding our services. International shipping to Europe and North America will be available on our storefront in the near future.
Shipping Rates & Costs
- Free Mainland UK Shipping: We offer free standard shipping on all orders delivered to mainland UK addresses, with no minimum spend required.
- Non-Mainland Addresses: Delivery to the Scottish Highlands, Northern Ireland, the Channel Islands, the Isle of Man and other offshore areas is not eligible for free shipping. A delivery charge will be calculated at checkout. Delivery to these areas takes 3-4 working days once dispatched.
Our Couriers & Delivery Times
- Trusted Carriers: We ship our parcels using Royal Mail Tracked 48 or DPD Local, depending on the size and weight of your order.
- Delivery Timeframe: Once dispatched, your package will arrive within 2-3 working days.
Dispatch & Tracking
- Processing Time: Orders are typically processed and dispatched within 1-2 working days.
- Full Tracking: As soon as your order leaves our facility, you will receive a confirmation email containing your tracking number. This allows you to track your delivery step-by-step via the Royal Mail or DPD network.